I walk your floor and trace how the business actually runs: the website, the tools, the invoicing, the double entry. I fill in this checklist by hand and leave it with you. No invoice, no obligation.
The senior technology and growth partner, without the full-time hire.
Most owners have never watched someone trace a lead, a job, and an invoice through their business end to end. That is the whole hour. It is the same assessment I would run as a CIO, sized for a main street business.
Plain tools, named plainly: website · QuickBooks · HubSpot · Google Workspace · Stripe · Shopify
How a new lead comes in, how a job gets scheduled, how an invoice gets paid. Watching beats asking.
The full subscription inventory, what each app is for, and where two of them do the same job.
Ranked by what it costs you in time, money, or missed work. If nothing is worth fixing yet, I say that.
The filled-in checklist stays on your counter. No invoice, no obligation, nothing to cancel.
Point at yours when you write me.
Every thumbnail behind this card is a real local business website captured by ShoreGrade, the public report card I built for Simcoe and Grey County. That is how I know what main street is up against, site by site.
Look up your town: shoregrade.ca ->Read the 2026 findings: what 5340 local business websites actually score






Chris Patten.
The questions on the clipboard are the same ones. Only the size of the business changes.
I'm Chris Patten. I live in Simcoe County, and I have spent my career being the person a business hands the messy part to. Ex-CIO. Accounting and finance trained. Career project manager.
I have run this assessment at every scale: inside a company that grew from $1M to $69M while I was there, on a platform I built that processed more than $110M, and in my own company, which I built and sold in 2023.
Headway is a one-person technology and growth consultancy in Simcoe County, Ontario. I build websites that bring in work, connect systems like QuickBooks and CRMs, set up AI reception for missed calls, and act as a fractional CTO for small businesses across Simcoe and Grey County.
I'll come to your business and spend the hour on your floor, not on a video call. I'll fill in the checklist by hand, in front of you, and leave the page on your counter when I go.
You keep everything I find. If the honest answer is that nothing is worth fixing yet, that is exactly what you will hear. No invoice, no obligation, and nothing to cancel.
Chris PattenHeadway, Simcoe County, Ontario