For clinics and health practices in Simcoe and Grey County
After hours, your phone goes to voicemail.
Capture every inquiry, work your recall list, and keep every message inside rules you approve.
Capture every inquiry, work your recall list, and keep every message inside rules you approve.
then month to month. Group clinics: start with the $1,500 assessment below.
We agree exactly what can be sent, to whom, and when. You approve every template.
After-hours inquiries get answered and booked instead of sitting in voicemail.
The patients already in your book who haven't rebooked start coming back.
Your recall list is revenue already sitting in your book.
I'm Chris Patten. I spent 18 years as a CIO, grew a company from $1M to $69M in revenue, built a platform that did $110M+, and built and sold my own business. Headway is me bringing that to local businesses like yours. No software to sell, no team to manage, no runaround.
"Our EMR already does reminders."
Keep it. This handles what the EMR doesn't: the inquiry at 8pm, the recall list nobody works, the message rules you want enforced. Complement, not replacement.
The text-backs and follow-ups run on AI, and I keep a hand on the wheel: guardrails, a human in the loop, and nothing goes out that you haven't approved. I stay accountable for how it behaves.
Start with the Business Systems Assessment instead: $1,500, and if it doesn't find at least $1,000 a month in savings or growth across your locations, it's free. Book the call and mention the assessment.
Every engagement starts with a free 20-minute call. If we go further, the Business Systems Assessment is guaranteed: it finds you at least $1,000 a month in savings or growth, or you pay nothing.