Someone who owns where it's all going: systems, vendors, website, automation, the lot.
Every retainer starts from the map, so the priorities are yours, not a vendor's.
A standing cadence: decisions made, vendors held to account, projects moving, one owner.
Up for a big project, down when it's steady. Month to month after the first quarter.
by days per month and scope owned. Month to month after the first quarter.
Not sure which end of the range you'd land on? Start with the assessment: it answers that with a guarantee.
An agency retainer buys hours of their service. This buys an owner: the person accountable that the whole technology side serves the business.
That's the goal. When a full-time hire makes sense, I'll tell you, write the job description, and help you hire them.
I'm Chris Patten: 18 years as a CIO, an accountant by background, grew a company from $1M to $69M, built a platform that did $110M+, and built and sold my own business. You work with me directly, and I have no software to sell you.
You talk, I listen, and I tell you honestly whether I can help, including "you don't need me for this." If we go further, the assessment is guaranteed and credited against your first project.