For your businessHospitality
The booking call nobody heard.
A text-back follows a missed reservation call and helps the guest book.
One free hour in your business. No obligation.
Follow up missed reservation calls
Friday night service: the phone rings and everyone's hands are full. The platforms take their cut of bookings that should have come to you direct. Slow-season gaps that a full guest list from last year could have filled.
$400 setup, from $149 a month
Month to month after setup. Cancel anytime.
- Reservation calls that ring out get a text back that captures the details and helps the guest book.
- A direct booking may avoid platform commission. Give guests that option in your text-back.
- Before you agree a start date, know what needs setting up and what your staff need to learn.
- 01
Count the missed calls
We review your call patterns. Any measurement trial and its terms are agreed before activation.
- 02
Turn on the text-back
Missed booking calls get a text back that captures the details and helps the guest book.
- 03
Help guests book direct
The text-back can point guests to your booking page or bring the enquiry to your team.
A missed call can still start a conversation.
Make the next booking step clear.
Wasaga Getaway: the guest booking experience and the tools used to manage it.
Guest view: the website and booking experience.
Visit the project
Management view: bookings, payments, guests, rates and content in one place.
Guest intent
Help the visitor understand the stay and find the booking route.
Operational fit
Connect the next step to the availability and booking tools the business uses.
Project example. Fees, availability and integrations depend on the booking arrangement.
You work directly with me.
I'm Chris Patten. I spent eighteen years leading technology as VP, IT and CIO, then built and sold my own business. Headway is me bringing that to local businesses like yours. I have no software to sell you, and you deal with me rather than a team.
"We're slammed. No time for new tech."
Your staff need to know when text-back runs and when they take over. Agree the start date and any guidance once the setup is clear.
Automated, with a hand on the wheel.
We agree the messages, booking permissions and when an enquiry needs your team.
Other trades I write for
The same senior partner, in your trade's language.
Auto repair
A text-back follows a missed call at your shop and helps the customer book. $400 setup, from $149 a month, activation timing agreed after setup review. Simcoe County and Georgian Bay.
Clinics
Follow up missed enquiries using messages and booking permissions agreed with your team. Message scope and data handling are agreed before activation.
Personal services
A text-back follows a missed call and helps the customer book. $400 setup, from $149 a month, activation timing agreed after setup review. Collingwood and Barrie.
Professional practices
One free hour to discuss your firm's systems, pain points and a practical next step. Senior technology advice for firms in Simcoe and Grey.
Real estate
Text-back follow-up for enquiries, with showing requests and handoff rules agreed before activation. For agents, teams and property managers in Collingwood, Wasaga and Barrie.
Trades
A text-back follows a missed call or web enquiry and helps the customer book. $400 setup, from $149 a month, activation timing agreed after setup review. Collingwood and Simcoe County.