For your businessReal estate

Follow up the enquiries you paid to receive.

Text-back follow-up for enquiries, with showing requests and handoff rules agreed before activation.

Book a free hour

One free hour in your business. No obligation.

01

Speed-to-lead

You paid for that portal lead. Look at how long enquiries wait and what happens after you reply. Showings, closings and calls all land while new leads sit unanswered. Start with your enquiries and customer records. Decide whether anything needs to change before you buy another system.

$400 setup, from $149 a month

Month to month after setup. Property managers: ask about owner and guest automation.

  • We agree which enquiry sources can connect, the reply rules and when your team takes over.
  • We agree the messages, booking permissions and when an enquiry needs your team.
  • Before you commit to the work, know what your customer system can connect to and who will need access.
  1. 01

    Clock your response time

    We measure how long leads currently wait before anything changes.

  2. 02

    Turn on instant response

    Reply timing and hours of operation are agreed after we review the connected systems.

  3. 03

    Book more showings

    You can see the enquiries captured and review whether the service is helping.

How the work connects

Give the agent context, not another inbox.

Illustrative lead routing, from portal or website to personal follow-up.

  1. Enquiry arrives

    Keep the property and contact details with the source.

  2. Approved reply

    Acknowledge the request and ask the agreed qualifying questions.

  3. Agent handoff

    Deliver the conversation and next action to the responsible person.

  4. Follow-up record

    Track status so the team can see who is handling the enquiry.

Templates and timing are agreed with the brokerage. No response or sales outcome is guaranteed.

02

You work directly with me.

I'm Chris Patten. I spent eighteen years leading technology as VP, IT and CIO, then built and sold my own business. Headway is me bringing that to local businesses like yours. I have no software to sell you, and you deal with me rather than a team.

18 yearsleading technology as VP, IT and CIO
Built and soldmy own company, 2023
"My brokerage CRM already does this."

We measure how long leads currently wait. Any measurement trial and its terms are agreed before activation.

03

Automated, with a hand on the wheel.

We agree the messages, booking permissions and when an enquiry needs your team. I stay accountable for the work we agree.