Services10 AI automation

Workflow automation for your business.

Automate repetitive steps between your systems. You approve what the workflow can do and which actions need a person.

Book a free hour

From $1,500 per workflow

01

How it works

  • Somebody spends every Friday copying data from one system into another.
  • Invoices, forms and emails get retyped because nothing talks.
  • You've seen the AI demos.
  • Now you need to know what would work in your business.
  1. 01

    Pick one repetitive job

    We start with the chore that eats the most hours: data entry, document handling, follow-ups, reporting.

  2. 02

    Build it with guardrails

    The workflow runs on tools you use, with human checkpoints wherever judgment matters. You approve what it can do.

  3. 03

    Measure the difference

    Compare the time spent before and after, including checks and corrections. If the change earns its keep, we can consider the next workflow.

How the work connects

Remove the retyping. Keep the decisions.

An example of a controlled automation, scoped to your systems.

  1. Capture

    An approved source supplies the enquiry, document or task.

  2. Prepare

    Automation extracts, organizes or drafts the next action.

  3. Review

    A person checks exceptions and approves consequential changes.

  4. Record

    The approved result reaches the destination with the agreed activity history.

Access, approval points and failure handling are part of the design.

02

What it costs

From $1,500 per workflow

one-time build on the tools we agree. Bigger multi-system workflows are scoped from the assessment.

The price depends on the work we agree. The free hour helps us discuss fit and the next step. Scope and price are agreed before paid work begins.

What moves the number

  • How many systems the workflow touches
  • Documents and data extraction involved
  • Approval steps and human checkpoints you want

What kind of work can be automated?

The repetitive kind: moving data between systems, pulling information out of documents, sending follow-ups, assembling reports, chasing signatures. If it's the same steps every time, it's a candidate.

Will it break and cause chaos?

We define failure handling, human checkpoints and alerts, then test the agreed scenarios. Monitoring, response arrangements and maintenance are specified in the support agreement.

Do I need new software?

Usually not. We first look at the tools you already use. The proposal identifies any additional software or automation platform, its costs, and who controls each account. Third-party tools keep their own licences. We document the setup and agree ownership, access and handover requirements in writing.

03

You work directly with me.

I'm Chris Patten: eighteen years leading technology as VP, IT and CIO, a finance and accounting background, and experience building and selling my own business. You work with me directly, and I have no software to sell you.

04

Running costs and ongoing support

Before you commit, the proposal separates implementation from recurring costs: hosting, software subscriptions, usage charges, monitoring and support where applicable. It also sets the included maintenance or change allowance, response expectations and how additional work is priced.

We agree who owns each account, who operates the system after handover and how issues are escalated. Ongoing monitoring or incident response is included only where specified in the agreement.