ServicesFractional CTO
The senior technology partner, without the full-time hire.
Headway works alongside you and your staff to find where technology could save time, reduce costs or help you win business, then put those changes into practice. Available to meet at your office.
$3,000 / $5,000 / $8,000 a month
How it works
Decide what will make the biggest difference
Start with wasted time, unnecessary costs or missed sales. Together, we choose what to tackle first.
Put the changes to work
Connect your tools, reduce repetitive tasks or improve how enquiries are handled. Headway takes care of the implementation and helps your team use it.
Check what's working
Review the results together, whether that's less admin, lower software costs or more enquiries. Adjust the plan as your business changes.
The plan stays visible between meetings.
An illustrative project workspace, with cadence and capacity agreed in your retainer.
Agreed priorities
Scope, owner and acceptance criteria for each item.
In progress
Current work, dependencies and decisions needed.
Milestones
The agreed timeline and any changes or risks to dates.
Reviewed together
Progress, next actions and accountability with your staff.
Scheduled on-site time, regular meetings and backup arrangements are defined in the engagement.
What it covers
IT and infrastructure
Assess the servers, backups and support, bring in specialists for the project, and source an IT provider. I am not an MSP and have no favoured provider. Projects typically $2,500 to $15,000.
CRM, accounting and payments
Connect your CRM and books so nobody retypes between them, with your team approving the changes that matter. Vendor-neutral advice on QuickBooks or Xero, Stripe or Helcim. Integration typically $3,000 to $8,000; payment setup from $1,500.
Dashboards and reporting
The figures you use, in one view, with each number's source and refresh timing agreed. Typically $2,000 to $5,000.
What it costs
$3,000 / $5,000 / $8,000 a month
The level depends on the time reserved and the scope of responsibility. Month to month after the first quarter.
Every proposal separates one-time work from recurring costs such as hosting, subscriptions, usage and support.
Start with a free hour to discuss fit and the next step. Scope and price are agreed before paid work begins.
You work directly with me.
I'm Chris Patten: eighteen years leading technology as VP, IT and CIO, a finance and accounting background, and experience building and selling my own business. I have no software to sell you.
- 18 years
- leading technology as VP, IT and CIO
- Built and sold
- my own company, 2023
- Simcoe County
- based, working across Simcoe & Grey Counties